Friday, June 7, 2019
IT service Essay Example for Free
IT service EssayThe IT service offers reliable, fast and cost burnished IT online give to global clientele. The idea for such a service is derived from the constant growth of demand for various IT services and a wide offer of adept professionals available globally. The projected 2004-14 employment increase of 453,000 translates into 1.6 million jobs 1.Main service features are flexibility and real-time problem solutions offered round-the-clock. The innovation of service process is in hiring freelancers from different time zones and building the network of highly skilled workforce at minimum cost possible. The company would have on-site professionals as rise up to ensure consistency and proper recourses management. Recent Accenture study shows that 85% of IT managers claimed that global IT operations were crucial to their business strategy, 94 percent of them said their companies operating capabilities to support that strategy were not up to it2.Here are some pointers how to avoid potential ethical and legal obstacles that may occur in the process vacate dumping pricing accusation on certain markets by building smart pricing scheme Avoid payment and labor law issues in the countries we are hiring professionals from by creating virtual marketplace with its own terms and conditions. There is concern about federal, state and local government policy proposals that may circumscribe overseas outsourcing where labor costs are lower3. Run transparent businesses processes and give the clients proper information on your staff and policies some clients do not put service providers from less developed countries, so we have to make sure to distribute the work force properly.Mission statementWe are a woolgather IT department for every client always available, professional and cost smart. We want to be considered number one choice for online support within next deuce-ace years.Marketing objectives for year oneAlthough we are going to offer our services globally , this projection is done on the basis of three major markets defined by the size of market potential sylvan A, B and C. For the first quarter we will focus on sales contacts and building the brand and site profile Achieve brand/website awareness among the target customers of 30% on target audience. Sales force will have task to perform initial contacts or address inquiries received online. Customer contact will be fully completed once the customer receives the tailored offer. This will be the base for allowance scheme. Total customer contacts achieved 1200. Offers accepted 850. We expect slow arrive at growth in first year due to initial setup costs. Expected profit from 850 contracts 4250000$ (based on average 5000$ annual maintenance fee umbrella contract) Market share Country 1 3%, Country 2 7%, Country 3 2%. Other markets total of 3%
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